BPO OPPORTUNITIES IN DIFFERENT COUNTRIES
1. BULGARIA
Due to the emergence of cloud computing, Eastern and central Europe has seen a 13% growth in the data center market in 2014. Among eastern European countries, Bulgaria is currently the 12th most desirable outsourcing location in the world.

Bulgaria’s growth as a BPO nation is owed to:

• Having the lowest salary amongst EU nations of around 235.62 Euros per month.
• Availability of workers speaking all major European languages.
• Having a large talent pool of developers with deep technical expertise.
"Top BPOs in Bulgaria – HP, IBM, Sutherland Global Services"
2. ROMANIA
Romania is currently the fastest growing economy in the EU with 5.7% growth rate. As a result, BPO companies have Romania in their sights for their future expansion. Romania is currently the 13th most desirable outsourcing location in the world.

Romania’s growth as a BPO nation is owed to:

• Fastest internet connection amongst EU countries.
• 54% of graduates have a background in science and technology.
• It has the second lowest salary of around 321.17 Euros per month
"Top BPOs in Romania – Genpact, Accenture, Wipro"
3. EGYPT
Asian, European, and American companies have chosen Africa and the Middle East for their BPO locations. Egypt is currently the 16th most desirable outsourcing location in the world.

Egypt’s growth as a BPO nation is owed to:

• Government offering tax incentives to outsourcing businesses.
• Booming infrastructure including Silicon Waha’s technology parks.
• Skilled labor well-versed in European languages such as French, German, English.
"Top BPOs in Egypt – Satyam, Wipro, Sutherland Global Services"
4. MEXICO
Latin America has seen a 1644.3% growth in internet usage over the last 15 years, hence uncovering a huge talent pool for outsourcing. Mexico is currently the 8th most desirable outsourcing location in the world.

Mexico’s growth as a BPO nation is owed to:

• Proximity to Silicon Valley.
• Huge talent pool of around 500,000 IT professionals working in the BPO sector.
• Political and economic Stability.
"Top BPOs in Mexico – Sitel, PwC, Accenture"
5. COLOMBIA
Despite having the lowest number of bilingual professionals in Latin America, Colombia is currently the 20th most desirable outsourcing location in the world.

Colombia’s growth as a BPO nation is owed to:

• Government sponsored technical training.
• Minor time zone differences between US/Mexico.
• Investment growth due to depreciation of the peso.
Top BPOs in Colombia – Sitel, Convergys, Atlantic International.